CHECK-IN & CHECK-OUT

Check-in is available from 2:00pm. As Glenayr Farm is an un-hosted site, you’re welcome to arrive any time after 2:00pm at your convenience.
Check-out is before 10:00am.

CANCELLATION POLICY FOR ACCOMMODATION

More than 60 days prior to arrival, a refund or credit may be offered, less a $100 cancellation fee and any applicable merchant fees.
Within 60 days of arrival, all payments are non-refundable.
Rescheduling – We will always do our best to assist with rescheduling where possible. A $50 rescheduling fee applies, along with any rate difference.

CANCELLATION POLICY FOR WEDDINGS & RETREATS

A 50% deposit is required at the time of booking to secure your date.
If a cancellation is made four months or more prior to the event, the 50% deposit is non-refundable.
The remaining 50% is due four months prior to the event. Once full payment has been made, no refunds will be given for cancellations.
As weddings and retreats are held on an exclusive basis and require significant preparation and advance commitments, these conditions apply to all bookings.

FIRE SAFETY

Glenayr Farm is on a rural property and fire safety is extremely important.
Outdoor fire pits cannot be used between 1 December and 1 March each year. These dates may change in line with local fire authority advice and conditions.
Fire pits must not be used during windy conditions or on any Total Fire Ban days.
All guests must read and follow the Full Fire Ban Guide provided in the pre-arrival information.

NOISE & NEIGHBOUR CONSIDERATION

Glenayr Farm is known for its peace, privacy and natural surroundings. Noise carries easily across the property, so guests are asked to be mindful at all times.
Outdoor noise must be minimised after 10:00pm out of respect for other guests and neighbouring properties.

CHILDREN GUIDELINES

Glenayr Farm offers both family stays and tranquil adult-only escapes. The following guidelines help ensure the right experience for all guests.
Children are welcome in the Villas, as these spaces provide full privacy.
Children are permitted in the glamping area only when all four tents are booked exclusively by the same group. Each tent accommodates two guests, with a maximum of one additional child per tent. Individual glamping tent bookings remain adults-only to preserve a peaceful atmosphere.
Children stay free of charge when guests supply their own bedding. Alternatively, a fold-out bed may be provided for $100.
Safety – The property includes unfenced dams and elevated villas. Children must be supervised at all times.

DOG GUIDELINES

Due to the farm environment, resident livestock and local wildlife, we can only welcome exceptionally well-behaved dogs
Dogs are welcome in the Villas only, as these spaces provide full privacy.
Dogs are permitted in the glamping area only when all four tents are booked exclusively by the same group.
Individual glamping tent bookings remain pet-free to be mindful of guests staying in the other tents.
Dogs must be fully toilet trained.
Please avoid heavy shedders.
Dogs must stay away from farm animals.
Dogs must stay off all furniture.
Safety – We have hidden rodent baits under furniture – well out of reach, but worth noting for curious pups!